Demand for Havalon products remains at an all-time high. Our priority is supplying product to our retail partners so it can be found in stores nationwide. During this time, stock on Havalon.com will remain limited. Items listed as in stock should ship within a few days, but expedited shipping is not available at this time.
Shipping & Returns
| PROCESSING TIME While we strive to ship all orders within 24 hours, please be aware that certain circumstances exist that prevent this. Since we are closed during weekends and holidays, your order may take from 2 to 3 days to ship out of our warehouse. **IF YOU HAVE AN URGENT DELIVERY DATE, WE RECOMMEND THAT YOU CALL CUSTOMER SERVICE TO CONFIRM SHIPPING GUARANTEES AT 1-888-836-3204 DURING NORMAL BUSINESS HOURS EST. PROCESSING / SHIPPING CHARGES Ground Shipping Within the Lower 48 States Add to your order total: ● Up to $25.00: $4.99 ● $25.01 - $99.00: $9.99 ● $99.01 - and up: FREE Priority Flat Rate Box Shipping to Alaska & Hawaii Add to your order total: ● Under $50.00: $14.95 ● $50.01 - $150.00: $20.95 ● $150.01 and Up: $23.95 $750.01 and up: Shipment will need to be made via FedEx. Contact Customer Service for ship rate. Priority Flat Rate Box Shipping to Canada Add to your order total: ● Under $100.99: $40.95 ● $101.00 - $250.99: $44.95 ● $251.00 - $750.99: $56.95 $751.00 and up: Shipment will need to be made via FedEx. Contact Customer Service for ship rate. All International Orders must phone, fax or email with your order request. Havalon Warranty and Returns Warranty Havalon proudly stands behind all of our knives and tools and warrants all products to be free of defects in material and workmanship. Havalon offers a limited lifetime warranty on our entire line. If your Havalon product has a defect due to materials or workmanship, we will happily exchange it. However, if you have used your Havalon in a manner it is not intended, then our warranty will not apply. All claims will be inspected by our team and evaluated on an individual basis. Please print the Havalon “Returns and Warranty” form and fill it out completely. Include this completed form with the item and ship back to our company.
Return Policy SECURITY AND PRIVACY POLICY: We assure you that security and privacy are of utmost importance to us. This site uses secure server technology (SSL) to encrypt all of your personal information. Financial information such as credit card numbers, expiration dates, billing addresses, etc., will be used only to bill you for payment of your orders. We will never share this information with others. We may from time to time send you information about new products or special offers we think you may find valuable. We may share your mailing and/or email address with reputable businesses that can provide you with valuable offers and products. If you would like to opt out of receiving contacts from us or our partners, just let us know on our "Contact Us" page, using your full name, mailing address and zip code. We will do all that we can to oblige. We will not share any other information with any party. By using our web site or purchasing a product from us, you agree to the collection and use of information as set forth in this policy. We will post any changes to our policy on this page so that you may always be aware of how we use the information we collect in order to correctly complete your order and shipment. Thank you for reviewing our policies. If you have any comments, please email us at your convenience. We value the opportunity to better understand your needs. |